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Hotel Bula Bula, Playa Grande, Costa Rica

Dietary Restrictions Criteria for Reviewing Restaurants

As someone with very particular dietary restrictions, going out to eat can often times be really difficult and stressful.  I always have to do a lot of homework before I go out just to figure out if I can eat there or not.  This can be tiring and frustrating, and the criteria that I use for deciding if a restaurant is a good choice has a few different items than other people would deem important.

Here are my six criteria that I look for when I’m evaluating a restaurant:

  1. Physical Set Up: This is not much different than I would assume most people would consider. Is it clean? Easy to get to? Nice ambiance?  Comfortable?
  2. Clear Communication of Food Ingredients: Does the website label the allergens in dishes?  Does the menu?  Does it have a phrase about “contact your server if you have an allergy”?  Do they have something posted that staff have gone through training and are knowledgeable about cross-contamination and other food-handling issues?
  3. Knowledge Level of Staff: Do the staff know what gluten free means?  Do they understand the issues with cross-contamination?  Do they know it themselves, or do they have to “see my manager”? Do the waitstaff know what can be adjusted to make the meal safe? I was just at a place where the waitress said “but it has dairy in it” after I asked about flour and gluten (no, dairy is not gluten).
  4. Number of Options Available: While I’m happy if there’s anything to eat, it’s a great thing if there is more than one option, and if they can adjust items.
  5. Taste and Presentation: Why we go out to eat in the first place!  Does the food taste good and delivered in a good way.
  6. Attentiveness of Waitstaff: Did we get to order, get water, get our meals and check in a timely fashion?  Where they nice?  Granted, waitstaff have a very difficult job with very difficult people to deal with, but do they have a good way of managing that?  I am not one to get huffy about someone who is a little curt when they are in a difficult spot.

I hope to be doing some reviews of various restaurants that I have gone to in this blog.  Hopefully I can share these posts with restaurants in the future and that might make a difference.

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